Think Pharmacy First

Pharmacists can give you advice on a range of conditions and suggest medicines that can help.

They may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First).

For more information, please see our Treating Minor Illness page.

Call the Practice

If you call us on the main surgery telephone number 0208 665 4757 between 8.00am – 6.30pm Monday to Friday except Bank Holidays we will endeavour to do our best to arrange a telephone call or an appointment on the same day or as soon as possible.

You can also call us anytime between 8.00am – 6.30pm Monday to Friday except Bank Holidays to book a pre-bookable appointment.

Remember – The clinicians cannot deal effectively and safely with more than one major problem or 2 minor problems in a 10 minute appointment. Presenting with a long list, may result with the doctor advising a further appointment. If you feel you need a longer appointment, please let the receptionist know when you are booking your appointment.

NHS app

The NHS App offers a simple, secure way to access a range of NHS services, reducing the need for calls or visits to your GP. With the app, you can:

1. ·         order repeat prescriptions: manage your repeat prescriptions and easily change your nominated pharmacy, so you can place orders at your convenience
2. ·         book appointments: schedule or cancel GP appointments directly through the app
3. ·         access your GP health record: securely view details of your medical history, including test results, immunisations, and allergies
4. ·         access resources: use NHS 111 online to answer questions, get instant advice, or find medical help nearby

How to get started:

1. Download the NHS App from the App Store or Google Play
2. Register for an account using your email and NHS number
3.  Confirm your identity by following the secure verification process to unlock all features

Need help setting up?

If you have any questions or need assistance, our friendly staff are here to help. Visit the reception, and we’ll support you every step of the way.
Learn more at the NHS App page.

Text Messaging

If you have a booked appointment and we have a mobile telephone number for you, we will send you a text reminder 24 hours prior to your appointment. Please ensure that we have your mobile number and let us know if your number changes.

Self Check-In Screen

On arrival at the surgery, if you already have a booked appointment please use the self check-in screen. Once you have checked in, please take a seat in the waiting area until you are called via the jayex board located in the reception area and follow the directions displayed.